Q：Does the price on your website include shipping cost?
A：Shipping is free when you order more than 6 items.
 
Q：How long will it take to deliver the goods?
A：About 6 work days for delivery, sometimes quicker, and sometimes slower.
 
Q：Could you assure that the goods get customs clearance? If not, can I buy a shipping assurance?
A：We gurantee China customs clearance. If you want us to gurantee customs clearance in your country too, you have to pay shipping assurance first.

Q：Which occasions allow goods exchange? 
A：Because we do stock goods, sometimes there is a little color or size difference, and maybe the boxes are a little crushed on the delivery way.In this situation, we don't accept exchange.  But if you get wrong shipment of the order, we can make an exchange for you. Please check your goods immediately when you receive it and please keep the tracking receipt on the package and the box which packs the items.

Q：Did the goods come with original boxes?
A：Yes.
 
Q：Could I buy staffs that are not listed on your on-line shop?
A：If you need other goods than our website, please send me the pictures. We will try our best to get them for you according to your pictures or discription..